Question 1

Where is Bandama Golf Hotel located?

Accepted Answer

Bandama Golf Hotel is located at Campo de Golf, 14, 35319 Las Palmas de Gran Canaria, right beside the stunning Caldera de Bandama and a championship golf course.

Question 2

How far is the hotel from Gran Canaria Airport?

Accepted Answer

The hotel is approximately a 20–25 minute drive from Gran Canaria Airport (LPA), making it very convenient for travelers.

Question 3

Is the hotel close to Las Palmas city center?

Accepted Answer

Yes, the hotel is just about 15 minutes by car from Las Palmas, where guests can enjoy shopping, beaches, restaurants, and cultural attractions.

Question 4

What attractions are near Bandama Golf Hotel?

Accepted Answer

Nearby attractions include the Bandama Caldera volcanic crater, local hiking trails, vineyards, historic towns like Santa Brígida, and the beaches of Las Canteras.

Question 5

Does the hotel provide transportation or parking?

Accepted Answer

Yes, free private parking is available for hotel guests. Taxi and car rental services are also easily accessible to explore the island.

Question 6

At What Time Does Reception Close?

Accepted Answer

The Reception Is Open Every Day From 10am To 6pm. If You Plan To Arrive Outside Those Hours Please Ensure You Contact Our Team Beforehand. Please note that in order to arrive at the Hotel you must walk for 150 metres from the parking lot, including stairs.

Question 7

What time is check-in? Is early check-in available?

Accepted Answer

Check-in time is from 3:00 PM. Early check-in is available upon request and may      incur additional charges.

Question 8

What is the check-out time? Is late check-out possible?

Accepted Answer

Check-out time on your departure day is 12:00 PM (noon). Late check-out is available upon request and may involve extra charges.

Question 9

How can I make a group reservation?

Accepted Answer

We consider reservations of 5 or more rooms as group bookings. For group reservations, please contact us via email (info@bandamagolfhotel.es) or phone (+34 928 973 394) to receive special discounts and rates.

Question 10

Do the rooms include all necessary amenities (shower gel, shampoo, etc.)?

Accepted Answer

Our rooms are equipped with essential toiletries including shower gel, shampoo, and hand soap.

Question 11

Which rooms have views?

Accepted Answer

All our rooms offer views of either the golf course or the Caldera.

Question 12

Does Bandama Golf Hotel accept pets?

Accepted Answer

We do not accept pets.

Question 13

Does the hotel offer breakfast service?

Accepted Answer

Yes, we serve a buffet-style breakfast.

Question 14

Does Bandama Golf Hotel provide luggage storage service?

Accepted Answer

Yes, we offer complimentary luggage storage. Please inquire about the conditions via email or phone.

Question 15

I left an item at the property. Who should I contact to retrieve it?

Accepted Answer

Please contact us immediately via email or phone to report your lost item. Please note that the resort cannot be held responsible for any lost or forgotten belongings on the premises.

Question 16

What is the easiest way to reach the hotel by public transportation?

Accepted Answer

From      the airport:
 • Take      buses 60 or 91 toward Las Palmas
 • At      the central station "El Hoyo," transfer to line 311 (direction:      Atalaya/Bandama)
 • Exit      at "Caldera de Bandama" stop - the hotel is less than a      15-minute walk away

Question 17

Does the hotel offer airport transfers?

Accepted Answer

We can arrange taxi transfers between the hotel and airport. The cost depends on the requested time and number of passengers. Please contact us via email or phone for details.

Question 18

How can I request the deletion of my personal data?

Accepted Answer

To request deletion of your personal data, please email us at info@bandamagolfhotel.es (https://mailto:info@bandamagolfhotel.es/)with:
Your full name, Reservation number, Stay dates, An explicit request for data deletion. We will contact you regarding your request status.

Question 19

How often are rooms cleaned?

Accepted Answer

At Bandama Golf Hotel, rooms are serviced daily.

Question 20

Can I play golf?

Accepted Answer

Yes! Hotel guests receive a 25% discount on green fees. Contac tus for more information.

Question 21

May I dine at the golf club's Clubhouse Restaurant?

Accepted Answer

Enjoy lunch or dinner just steps from the hotel at our Clubhouse Restaurant (open daily from 8:30 AM to 8:30 PM). Guests must adhere to the dress code:
Permitted Attire:
 • Collared      shirts (polo or button-up)
 • Closed-toe      shoes with flat soles
 • Slacks,      tailored shorts, or skirts
Prohibited Attire:
 • Jeans,      tracksuits, or leggings
 • High      heels, open-toe sandals, or flip-flops
 • T-shirts,      tank tops, or collarless blouses

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